Terms & conditions

1. Introduction

Welcome to Etincelles. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Use of Products

Our products are intended for personal use only and should be used according to the instructions provided. We are not liable for any damage or adverse effects caused by improper use of our products. If you experience any allergic reactions or issues, discontinue use immediately and consult a professional.

It is the responsibility of the customer to ensure that the products purchased are suitable for their personal use. We recommend that you carefully read the product descriptions and consult with a professional if necessary before making a purchase.

3. Accuracy of Information

We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that the content, including product descriptions and pricing, is entirely error-free. We reserve the right to correct any inaccuracies at any time without prior notice.

4. Pricing and Payment

All prices listed on our website are in QAR or USD, based on your location and are subject to change without notice. Payment must be received in full before we process and ship your order.

5. Shipping and Delivery

We aim to ship your orders in a timely manner. Delivery times may vary depending on your location and shipping method. We are not responsible for any delays caused by unforeseen circumstances or issues with the shipping provider.

6. Returns and Refunds

If you are not satisfied with your purchase, please refer to our Refund Policy for details on how to request a return or refund. We reserve the right to deny returns that do not comply with our policy.

7. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages that may result from the use of our products or services. Our liability is limited to the maximum extent permitted by law.

8. Intellectual Property

All content on this website, including text, images, and logos, is the property of Etincelles and is protected by intellectual property laws. You may not reproduce or distribute any content without our explicit permission.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Qatar. Any disputes arising from the use of this website will be subject to the exclusive jurisdiction of the courts in Qatar.

10. Changes to Terms

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website constitutes your acceptance of any changes made.

11. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at [email protected].